wj999 Terms & Conditions

These Terms and Conditions ("Terms") apply to the wj999 platform and all related services. When you create an account, log in, or use any service on wj999, you are considered to have automatically agreed to these Terms.

wj999 is a safe and reliable online gaming platform for players in Bangladesh. Our goal is to provide services with full transparency, so every user is completely informed of their rights and responsibilities.

Age & Identity

To open an account and use services on wj999, you must be 21 (twenty-one) years of age or older. This platform is operated for users aged 21 and above only.

• You must provide accurate and up-to-date personal information at the time of registration.
• Each user may operate only one account.
• wj999 may request proof of identity at any time for account verification purposes.
• Operating an account on behalf of another person or using another person's funds is strictly prohibited.
• Using a proxy, VPN, or any other method to conceal your geographic location to access the service is not permitted.

Prohibited Users

The following categories of persons are not eligible to use wj999 services:

• Any person under the age of 21.
• Users accessing from regions where online gaming is legally prohibited.
• wj999 employees or members of their immediate family.
• Persons whose accounts were previously permanently banned from the platform.

Create an Account

When creating an account on wj999, you must provide your correct name, date of birth, mobile number, and email address. Providing false information may result in account termination and forfeiture of deposited funds.

Each user may hold only one account. If multiple accounts are created, all of them will be closed and balances may be forfeited.

Password & Security

Keeping your account secure is entirely your responsibility. Never share your login credentials with any third party. If someone accesses your account without authorization, notify wj999 immediately.

Account Closure

You may request to close your own account at any time through support. wj999 also reserves the right to suspend or permanently close any account in the event of a Terms violation.

Deposits

You can use bKash, Nagad, and Rocket to make deposits on wj999. The minimum deposit amount for each method is ৳100.

• Deposits may only be made from a payment account registered in your own name.
• If a deposit is made using a third-party account, the funds will be returned and the account may be subject to investigation.
• Deposited funds are generally credited to your balance within a few minutes.

Withdrawals

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5–30 minutes. Withdrawals can only be made to the same payment method used for the deposit.

• Withdrawals may be held if the account has not been verified.
• Bonus funds cannot be withdrawn until wagering requirements have been met.
• wj999 may temporarily put a withdrawal on hold if fraudulent activity is suspected.
• Approved withdrawals will be sent to bKash, Nagad, or Rocket.

Currency

All transactions on wj999 are conducted in Bangladeshi Taka (BDT / ৳). Balances, bonuses, and winnings are all displayed in Taka.

Welcome Bonus

A 150% bonus is available on the first deposit at wj999, up to a maximum of ৳10,000. For example: deposit ৳1,000 and receive a ৳1,500 bonus, giving a total balance of ৳2,500.

• The bonus applies only to the first deposit of a new account.
• After claiming a bonus, wagering requirements must be completed before making a withdrawal.
• If bonuses are claimed from multiple accounts, all bonuses will be cancelled.
• wj999 reserves the right to modify or withdraw any bonus offer.

Other Promotions

wj999 may offer various promotional offers from time to time. Each offer will have its own terms and conditions, which will be published at the time the offer is announced. If promotion-specific terms conflict with the general Terms, the promotion-specific terms will take precedence.

Bonus Abuse

If a user abuses the bonus system (for example, through multiple accounts, artificial betting patterns, or collusion), wj999 may immediately cancel the bonus and suspend the account.

Fair Play Policy

wj999 is a fair play platform. All games are operated using software from established technology providers (Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, etc.). Game outcomes are determined by a Random Number Generator (RNG).

Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

• Automating game activity through software or scripts.
• Knowingly exploiting any technical error on the platform.
• Playing in secret coordination with other players (collusion).
• Using the platform for money laundering purposes.
• Operating an account under a false identity.
• Attempting to hack or carry out a cyber attack on the platform.

Copyright

All content displayed on the wj999 platform — logos, designs, text, graphics, software — is the intellectual property of wj999 or the relevant game providers. Copying, distributing, or commercial use of this content for any purpose other than personal use is prohibited.

User Content

If you submit any information or content on the platform, wj999 reserves the right to use that content for the purpose of improving the service. The use of personal information is governed by our privacy policy.

Data Collection & Use

wj999 collects, stores, and uses your personal information solely for the purpose of providing and improving its services. Our platform uses SSL encryption, which keeps your information secure.

Your personal information will not be sold to any third party. Information will not be shared except where required by law. For more details, please visit our Privacy Policy page.

Cookies & Tracking

wj999 uses cookies to operate the platform effectively. By using the site, you are considered to have consented to the use of cookies. More information about cookies can be found in our privacy policy.

Voluntary Limits

wj999 gives the highest priority to responsible gaming. We encourage players to set their own budget and time limits before playing. Gaming is a form of entertainment — never treat it as a source of income.

• Never bet beyond your own budget.
• Avoid repeatedly placing large bets in an attempt to recover lost money.
• If you notice signs of gaming addiction, contact support directly.
• You may voluntarily take a break from your account whenever needed.

For more information, visit our Responsible Gaming page.

Service Availability

wj999 always aims to provide uninterrupted service. However, service disruptions may occur due to technical maintenance, network issues, or unforeseen circumstances. wj999 will not be held liable in such situations.

Financial Losses

Financial loss from gaming is entirely the player's own risk. wj999 is not liable for any financial loss arising from game outcomes. wj999's liability is also limited in cases of loss caused by third parties (such as payment gateway disruptions).

Third-Party Links & Services

If the wj999 platform contains any third-party links, wj999 is not responsible for the content or services of those third parties. The individual terms and conditions of game providers apply.

Filing a Complaint

If you have an objection regarding any transaction or gaming outcome, please first contact our support team via live chat or email:

• Live Chat: available 24/7 in both Bengali and English.
• Email: [email protected]

When filing a complaint, please provide your account ID, the date of the incident, and a detailed description.

Dispute Resolution Process

wj999 will review all complaints fairly and issue a decision. Our decision will be considered final, but you will always have the opportunity for further discussion. In cases of technical error, the game log will be reviewed to provide a resolution.

Right to Amend

wj999 reserves the right to amend, modify, or update these Terms at any time. This page will be updated following any changes, and the date of the change will be noted.

Severability

If any part of these Terms is found to be legally unenforceable, the remaining parts will remain fully in effect. The cancellation of one term will not render the entire agreement unenforceable.

Support & Contact

For any questions or feedback regarding these Terms, please contact us:

• Live Chat: available 24/7 in both Bengali and English.
• Support email: [email protected]

Our support team is available seven days a week, twenty-four hours a day.